Please, make sure to check your products carefully. If you received a damaged product or not as described then please email us at firstname.lastname@example.org within 14 days of the date you received the item and we will either resend your order or issue a refund.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Once the product has been used we will not be able to issue a refund.